Shipping policy
Escape Privé – Shipping Policy
Last updated: 14th April 2025
At Escape Privé, we take great care in ensuring your fine jewelry arrives safely, securely, and in exquisite condition — wherever you are in the world.
Shipping Costs
Shipping charges are calculated based on destination, order value, and level of service required. We will provide the exact shipping cost during the order confirmation or prior to dispatch.
We offer:
-
Insured international shipping
-
Trackable delivery services
-
Optional white-glove delivery (available in select cities)
Customs, Duties & Taxes
All import duties, taxes, and customs clearance fees are the responsibility of the customer and are not included in our product or shipping prices.
Customs policies vary by country. We recommend checking with your local authorities for details prior to purchase.
Delivery Times
Most in-stock items ship within 14 business days. Bespoke and Travel Twin™ pieces may require 2–4 weeks depending on complexity and production schedules. Delivery times vary based on your shipping destination and chosen service.
Shipping Destinations
We currently ship to most international locations. If you are ordering from a remote or restricted region, please contact us before placing your order at:
info@escapeprive.com
Packaging
Each piece is shipped with:
-
Luxurious Escape Privé packaging
-
Certificate of authenticity (where applicable)
-
Travel-safe pouch or case (if requested)
Shipping Insurance
All orders are shipped with insurance coverage against loss or damage in transit. Claims must be submitted within 48 hours of delivery for review.
Questions or Special Requests?
For bespoke shipping arrangements, courier preferences, or time-sensitive deliveries, please reach out to our concierge team at info@escapeprive.com.